SASSA R500 Grant Not Deposited? Here’s What You Should Do Next

By: Rick Adams

On: Saturday, April 19, 2025 4:51 AM

SASSA R500 Grant Not Deposited? Here’s What You Should Do Next

The South African Social Security Agency (SASSA) helps poor and needy people in South Africa with money support. The SASSA R500 Grant is a temporary financial aid that helps caregivers and low-income families. If you are waiting for this grant and haven’t received it yet, don’t worry. Let’s look at who can get this grant, how it works, and what to do if you haven’t gotten your payment.

R500 Grant: Temporary relief, but it matters a lot

The R500 grant is a temporary support scheme launched specifically for families who are struggling to meet daily expenses. It is not permanent and SASSA has not yet officially confirmed its continuation in 2025.

This grant is especially given to caregivers who are looking after children under the age of 18. It aims to help meet the basic needs of children such as food, school needs and health care.

SASSA has also warned that people should avoid any scams or fake claims and only trust the official website or announcements.

Who can get the R500 grant: Full details on eligibility

If you are wondering if you are eligible for this grant, take a look at the criteria below:

Eligibility CriteriaDetails
Child’s AgeUnder 18 years
CitizenshipBoth caregiver and child must be South African citizens, permanent residents, or recognized refugees
Income LimitSingle: R5,000/month or less
Married Couple: R10,000/month or less
Caregiver StatusThe child must live with you, and you must be the primary caregiver

If you meet all these conditions, you can apply for this grant. But the final decision is made only after reviewing the application.

How is the payment done?

SASSA has kept the payment process quite simple and convenient. You can receive the money in one of these ways:

Payment MethodDetails
Direct Bank TransferThe money is sent directly to your bank account
SASSA Payment CardWithdraw cash from ATMs or retail stores
Cash Collection PointReceive cash in person at local payment centers, especially in rural areas

The important thing is that your personal and bank details must be correct and updated at all times so that there is no delay in payment.

Application process: Simple and transparent

SASSA has made the application process very simple, which you can complete online or by visiting the nearest office. You will need some important documents to apply:

Required documents:

  • 13-digit South African ID or valid refugee permit
  • Proof of any existing grants
  • Proof of marital status (if you are married)
  • Medical report if the child is in special care

How to apply:

  • Offline: Visit the nearest SASSA office, submit documents and fill out the form. You will be given a receipt which will be proof of your application.
  • Online: Visit the SASSA website, fill out the application form and upload documents.

Once you apply, you will receive a confirmation SMS. The review process can usually take up to 90 days. If your application is approved, payment will be backdated to your application date.

What if you haven’t received your payment yet?

If you have not received the R500 grant yet, follow these steps:

  • Check bank details: Login to your SASSA profile and check if the bank details are correct.
  • Contact SASSA: Call the helpline number 0800 60 10 11 or send an email – srd@sassa.gov.za
  • Check for payment lapse: If you have not received your grant for three months, it may have lapsed. You will need to reapply.

Other SASSA grants – What other assistance is available in 2025?

Apart from the R500 grant, SASSA is also running several other schemes that cater to different needs:

Grant TypeEligibilityMonthly Amount
Old Age GrantCitizens aged 60 or aboveR2,090 (R2,110 if aged 75+)
Disability GrantIndividuals with permanent disabilityR2,090
Child Support GrantPrimary caregivers of childrenR510
Social Relief GrantUnemployed individualsR350 (under reconsideration)
Grant-in-AidAdditional support for other grant recipientsR510

If you are eligible for any of these other assistance, apply without hesitation. All these schemes are being run by the government with the aim of reducing poverty and improving the quality of life in the country.

Conclusion: Understand your rights and apply in time

The SASSA R500 grant is not a permanent solution, but it is a support that provides some relief to the difficulties faced by many families. If you are eligible, apply immediately and get information from SASSA’s official website or office.

Every bit of help counts – and with this grant you can make your family feel a little more secure.

FAQs

Q. Who is eligible for the Old Age Grant?

A. South African citizens aged 60 years or older with income below the set threshold.

Q. How much is the Child Support Grant?

A. The Child Support Grant provides R510 per month per eligible child.

Q. Can I get the Disability Grant if I have a temporary disability?

A. No, the Disability Grant is only for individuals with permanent disabilities.

Q. How is the grant money paid?

A. Payments are made via direct bank transfer, SASSA payment cards, or local cash collection points.

Q. What is the Social Relief Grant amount?

A. The Social Relief Grant provides R350 per month and is currently under reconsideration.

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